Last Updated: 07/07/2025
 

Introduction
Fractal Pay ("we," "us," "our") is committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By accessing our website or using our services, you consent to the terms of this Privacy Policy.
 

Information We Collect
We may collect personal information including:

• Name, contact details (email, phone number, address)

• Payment and billing details

• Account credentials (username, password)

• Transaction information

• Communications with customer support

• Usage data (IP address, browser type, pages visited, timestamps)
   

How We Use Your Information
We use your information to:

• Provide, manage, and improve our services

• Process transactions and manage payments

• Communicate with you about your account or transactions

• Respond to customer support requests

• Ensure the security and integrity of our services

• Comply with legal obligations

• Provide marketing communications (with your consent)
   

Sharing Your Information
We may share your information with:

• Payment processors and financial institutions

• Service providers assisting with operations and security

• Legal and regulatory authorities as required by law

• Third parties during mergers, acquisitions, or asset transfers (with notice)
   

Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or storage system is 100% secure.
 

Your Rights
You have the right to access, update, correct, or delete your personal information. You can also opt-out of receiving marketing communications. To exercise these rights, contact us using the details below.
 

Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience, analyse website usage, and support security measures. You can manage cookie preferences via your browser settings.
 

Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
 

Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting an updated version on our website with the new effective date.
 

Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Fractal Pay
E-mail: admin@fractalpay.com.au

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